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"GenPsych has completed and abides by all HIPAA requirements of retrieving and storing patient data in the safest and most secure way possible.”

 

This Notice describes the privacy practices of GenPsych P.C. and the physicians, nurses, therapists, and other individuals that work at GenPsych P.C, GenPsych of Florida, and GenPsych of Maryland.  This Privacy Notice describes our policies and procedures on the collection, use and disclosure of your information when you use the services of GenPsych and tells you about your privacy rights and how the law protects you.

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We are required by law to maintain the privacy of medical and health information about you and to provide you with information about our legal duties and privacy practices with respect to Protected Health Information (PHI). “Protected Health Information” generally includes individually identifiable information about your past, present, or future physical or mental health, the health care you have received, or payment for your health care. We are required to abide by the terms of this Notice (or other notice in effect at the time of the use or disclosure).

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The use of your data and your information can be categorized into two sections, use where your authorization is required, and use where no authorization is required.   

GenPsych utilizes your information without your authorization for treatment, payment, and health care operations.  We may use and/or disclose Protected Health Information without your authorization for certain treatment provided to you, for certain payment purposes, and for certain health care operations as detailed below.

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1. For treatment purposes. We will use your Protected Health Information to provide you with treatment, and we will disclose your Protected Health Information to personnel within our facility who provide you with the treatment services or are involved in your care. We may also disclose your Protected Health Information for laboratory and pharmacy-related services, and to personnel of another health care facility to which you may be transferred.

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2. To obtain payments for treatment and services. We may use and disclose your Protected Health Information to personnel within our facility to bill and collect payment for the treatment and services we provide to you. If applicable, we may also disclose your Protected Health Information to a health insurance company if you have an agreement with the insurance company which would authorize us to disclose it. Federal or State law may require us to obtain a written authorization from you prior to disclosing certain specially protected health information for payment purposes, and we will ask you to sign an authorization when necessary.

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3. For health care operations. We may use and disclose your Protected Health Information within our facility in order to perform support functions necessary for the operation of GenPsych. This includes, but is not limited to, quality improvement, case management, physician reviews, compliance programs and audits.

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4. Using your Protected Health Information to contact you. We may access your Protected Health Information to contact you to provide appointment reminders, or information about treatment alternatives or other health-related benefits and services that may be of interest to you.

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5. Disclosure to Family, Friends, or others. We may provide your Protected Health Information to a family member, friend, or any other person indicated to us that is either involved in your care or the payment for your health care, unless you object in whole or in part.

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6. Public Health Activities. We may disclose Protected Health Information for the following public health activities and purposes: (1) to report health information to public health authorities for the purpose of preventing or controlling disease, injury or disability; (2) to report child abuse and neglect to public health authorities or other government authorities authorized by law to receive such reports; (3) to report information about products under the jurisdiction of the U.S. Food and Drug Administration; (4) to alert a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading a disease or condition; and (5) to report information to your employer as required under laws addressing work-related illnesses and injuries.

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7. Health Oversight Activities. We may disclose Protected Health Information to a health oversight agency that oversees the health care system and ensures compliance with the rules of government health programs such as Medicaid.

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8. Judicial and Administrative Proceedings. We may disclose Protected Health Information requested in the course of a judicial or administrative proceeding in response to a legal order or other lawful process.

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9. Law Enforcement Officials. We may disclose Protected Health Information to the police or other law enforcement officials as required by law or in compliance with a court order.

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10. Health or Safety. We may use or disclose Protected Health Information to prevent or lessen a serious and imminent threat to a person’s or the public’s health or safety.

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When your authorization is required, GenPsych uses/discloses your information with your authorization only when: (1) you give us your authorization on our authorization form; or (2) such use, or disclosure is consistent with the consent you signed upon admission. Further, you may revoke your authorization, except to the extent that we have acted in reliance upon it, by delivering a written revocation statement.

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As a client of GenPsych you have certain rights.

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1.  You have the right to ask for more information.  If you require further Information or would like to file a complaint about your privacy rights, you may contact the GenPsych Patient Care Department.  We will not retaliate against you if you file a complaint.

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2. Right to Request Additional Restrictions. You may request restrictions on our use and disclosure of Protected Health Information: (A) for treatment, payment and health care operations; (B) to individuals (such as a family member, other relative, close personal friend or any other person identified by you) involved with your care or with payment related to your care; or (C ) to notify or assist in the notification of such individuals.

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3. Right to Receive Confidential Communications. You may request, and we will accommodate, any reasonable written request for you to receive confidential communications of Protected Health Information by alternative means or at alternative locations.

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4. Right to Inspect and Copy Your Health Information. You have a limited right to inspect and copy the protected health information contained in your medical and billing records. In order to inspect or copy your health information, you must submit your request in writing to the Patient Care Department. If you request a copy of your health information, we may charge you certain fees as allowed by New Jersey and Federal regulations.

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6. Right to Amend Your Records. You have the right to request that we amend Protected Health Information maintained in your medical record file or billing records. If you desire to amend your records, please submit a written request to the Patient Care Department. We will comply with your request unless we believe that the information that would be amended is accurate and complete or other special circumstances apply.

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7. Right to Receive an Accounting of Disclosures. You have the right to receive an accounting of disclosures of Protected Health Information made by us to individuals or entities during the six prior years prior to the date on which the accounting is requested.  There are exceptions to this.  For a full detail of exceptions, please contact the Patient Care Department of GenPsych.  To request an accounting of disclosures of your health information, you must submit your request in writing to the Patient Care Department.  Your request must state a specific time period for the accounting, which must be less than six (6) years from the date of your request. The first accounting requested in any twelve (12) month period is free. For each subsequent request for an accounting within the same twelve (12) month period, we may charge the cost of providing the list (in such event, however, we will notify you of the costs involved, and you may choose to withdraw or modify your request at the time before any costs are incurred).

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8. Right to Notification of Security Breach. In the event that there is a security breach of your Protected Health Information, you have the right to be notified by GenPsych.

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            We may change the terms of our privacy policy at any time. If we change our policy, we may make the new terms effective for all Protected Health Information that we maintain, including any information created or received prior to issuing the new policy. If we change our policy, we will post the new policies in waiting areas around GenPsych locations. You also may obtain our current privacy policy by contacting our Patient Care Department.

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Most importantly, GenPsych will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or company unless there are adequate controls in place safeguarding the security of your data and other personal information.

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For each visitor to our Site, we may collect information such as the domain name of the website the visitor came from, the e-mail addresses of those who post messages to our bulletin board (if given), the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors access or visit, information volunteered by a visitor, such as survey information, participation in chats or discussion boards,  and/or site registrations. GenPsych does not sell or rent your information for commercial purposes.

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With respect to Refer-A-Friend/Loved One (referral service): If a user elects to use our referral service to inform a friend or loved one about our Site, we ask them for the friend's name and email address. GenPsych will automatically send the loved one/friend a one-time email inviting them to visit the Site. This information is stored for the sole purpose of sending this one-time email.

We may collect this information and use it for marketing and communications purposes, internal review, research, and to improve the content of our Web page, but personally identifiable information is generally not shared with other organizations for commercial purposes.

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Cookies: To help make our Site more responsive to the needs of our visitors, we invoke a standard feature found in browser software, called a "cookie", to assign each visitor a unique, random number, a sort of anonymous user ID that resides on your computer. The cookie identifies the computer that a visitor uses to access the site but cannot access or read information from your computer’s hard drive.  You can delete or disable cookies at any time by changing the preferences in most web browsers.

For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.  We may collect more information with our Screening Tools.

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